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Trailforks frustration

Jan. 9, 2024, 8:54 p.m.
mutton
Posts: 7
Joined: May 21, 2008

Hi all 

Has anyone ever had any luck convincing trailforks (I have communicated  with Trevor and Mark from support) that trails they say are hidden are in fact NOT HIDDEN. 

I find it freeking amazing that they add unsactioned trails into the database and then broadcast them to the world and have the arrogance to insist they are hidden. 

The trails in question are known to the land managers and are permitted to remain as we have committed to not build anymore trails. The status quo is in place. What we don't need is visibility and additional attention and more ammunition for the local anti trail groups. 

How.dpes one communicate these suntelties? I even have our local non profit trail organization (pnw bike advocacy group) involved and they have also hit a brick wall. 

Thank you for any insight / advice

Jan. 9, 2024, 9:02 p.m.
heckler
Posts: 18804
Joined: Oct. 28, 2003

https://www.trailforks.com/about/

What is a crowd-sourced database? Trailforks is a site where users help grow and maintain the database by submitting new trails, updating existing trails, submitting reports on trails and logging their rides. Users can also add photos & videos which are tagged to trails found on the website. How is it controlled? Users also help moderate the site by voting or reporting content. But our prefered situation is to have local admins from the local trail association manage the content in their region. They know their trails the best and the intricacies of their local trail politics and relationship with land managers. Trailforks is largly built as a tool to assist these local trail associations which in turn creates good data for the everyday rider.

Jan. 9, 2024, 9:06 p.m.
heckler
Posts: 18804
Joined: Oct. 28, 2003

With 22,394 trail networks and 649,903 trails, do you think Trevor and Mark can be policing each trail uploaded by users? No.

Volunteer to help your trail association to become admin in your area (for which I think Trevor would be the right starting point).


 Last edited by: heckler on Jan. 9, 2024, 9:12 p.m., edited 1 time in total.
Jan. 9, 2024, 9:16 p.m.
heckler
Posts: 18804
Joined: Oct. 28, 2003

https://help.trailforks.com/hc/en-us/articles/5453969617047-What-is-a-Regional-Admin-

Jan. 9, 2024, 9:19 p.m.
heckler
Posts: 18804
Joined: Oct. 28, 2003

https://help.trailforks.com/hc/en-us/articles/16599587254039-How-to-Flag-Report-a-Trail

Jan. 9, 2024, 9:25 p.m.
heckler
Posts: 18804
Joined: Oct. 28, 2003

And realize also that users are the ones adding trails, not necessarily "Trevor and Mark from support".

https://help.trailforks.com/hc/en-us/articles/5446691157655-Add-trail-from-Strava-Ride

Jan. 10, 2024, 8:35 a.m.
mutton
Posts: 7
Joined: May 21, 2008

Thx for the input. I have exchanged messages with trevor. Our local advocacy group has been in touch with TF support. We will work through this

Jan. 10, 2024, 8:46 a.m.
mutton
Posts: 7
Joined: May 21, 2008

If trails are added - Specific areas can and need to be hidden. TF support insists they are. This is not the case. It  states this in the support link

Jan. 10, 2024, 8:47 a.m.
mutton
Posts: 7
Joined: May 21, 2008

No they can't - but perhaps it would be better if unsanctioned areas were hidden by default?

Jan. 11, 2024, 9:47 a.m.
mutton
Posts: 7
Joined: May 21, 2008

This is resolved. Thanks to various people reaching out to TF we believe we found a glitch in the app that was not refreshing the dB. Trevor came through for us and worked some magic to delete / add the trails and force a refresh. Thank you

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